Thursday, February 08, 2007
[RANT] Pardon my French, but FUCK PLDT
I have never been so vexed by a single company like this since Microsoft. PL-fucking-DT has been exponentially degrading in service since they were incorporated. You'd think they'd appreciate us for sticking by their monopoly all these years. But no, what to we get for our (imposed) loyalty? A swift kick to the nut sack (I don't know what they do to the ladies, but it must be equally painful).

To preface all this hatred, first, mid last year, they were offering new upgraded speeds for their DSL service. Back then, we were on a 768kbps subscription. We were paying around Php2,500 a month not including the landline fees. I notice they were advertising a Php1,995 plan with a 1.2Mbps speed. I call to avail of this new cheaper and faster subscription plan. I tell them I wanted to upgrade because naturally 768kbps to 1.2Mbps is an upgrade, right? Right? Wrong. To them, it was considered a downgrade since it was a cheaper plan, not only that, they have a "downgrade fee" of Php5,000. Inconceivable! So I try to beat them at their own game, I asked, then I'll just have my current line disconnected and have a new one reattached. No fees, no bullshit. Wrong again. They said that there was a 15 day disconnection period and another 15 days for processing the application for the new plan, plus we had to pay all installation fees again!

Second and more recently, our landline has been experiencing problems since December 2006. It took one BLOODY month to fix it. But like in most rants, it doesn't end there. It seems those they sent to fix it did an extremely shoddy job. Now our bloody line has bloody static. And when there's static on our line, your DSL connection basically goes bye-bye. To this day, they haven't fixed the static.

Now, multiply this by two years and 20-odd years worth of disconnections and overcharging, and I think you'll be on the same page I am. Fuck PLDT. Fuck their shitty landline service. Fuck their overpriced DSL plans. And most of all, fuck their inept and useless customer service.

They will rue the day the have crossed me.

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Name: Jin
Occupation:
Graphic Artist/Pirate
Geek Toys:
20" iMac Core Duo, PSP, iPod (3G), EOS350D
Special Attack(s):
La Serpiente Strike
El Gato Fist
Being the mindless drone of fashion that I am, I decided to jump on the Blogging bandwagon. This site contains all my rants and raves about current events, technology, video gaming, cinema and the occasional snippets of my own geek life. (Yeah, quite original, I know.)

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